Shipping policy

Shipping policy

Delivery

 

  • The normal delivery time for the products are shown as part of the products description.
  • If the delivery date is to be any longer than this time you will be contacted by one of the sales representatives.
  • All orders will be shipped by recognized carriers or The Royal Mail.
  • We can only Shop to the Card holders Address, Garage or Work address.
  • We are not responsible for any additional costs as a result of extended delivery times, unless prior consent is given in writing by a member A member of the Sales Team.
  • Goods are dispatched on the same day, Dependent on stock, If the Goods are out of stock you will be contacted by a member of staff to give you an expected waiting time for the Items ordered.

 

Please Note

Where an order is placed from a country outside of the European Community, we will require a international bank transfer to a nominated account before we can ship any goods.

For orders outside of the UK, The Checkout process will give you a Delivery cost, Please contact us for further information or any delivery Quotations to countries we do not list.

Please email. sales@potn.co.uk and we will get back to you as soon as possible. We will need your full delivery details and what you would like to order to provide a quote.

Returns

In the event that there is a problem with the goods, please contact us.

  • For unwanted goods, Please contact us within 7 days of purchasing the goods.
  • We are not responsible for any additional costs as a result of a faulty product, unless prior consent is given in writing.
  • Products must be returned at your cost and in re-sale able condition.
  • This does not effect your statutory rights.